Shipping Policy

DOMESTIC SHIPPING POLICY

At Folkstorys (part of Artscape Projects) we try our best to make your shopping experience seamless, simple, and hassle-free. Therefore, we ensure that every product you order is in perfect condition and that it reaches you within the time stipulated by us. 

Shipping Charges:

  • Free shipping for all products in India (except large items such as sofas, beds, and chandeliers). 
  • Normal Delivery takes up to 7-10 business days.

INTERNATIONAL SHIPPING POLICY

Customs Duties & Taxes for International orders:

Duties & Taxes for international orders are not included in your order and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, TNT, etc.) at the time of your order delivery after you receive an invoice from the shipping agent.

Note: In case of International Orders if a customer refuses to pay the Duty as mandated by the respective country of shipment and doesn’t collect his/her order from the Shipping agency (like DHL, TNT, etc.), then Address Home will not be liable to refund any amount for such orders.

Shipping Charges:

  • International shipping will be extra for all products.
  • International orders are usually delivered within 15- 20 business days. 

Please note that Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries in India & International.

PACKAGING:

All items are carefully packaged at our warehouse to avoid any form of damage. Our products are wrapped and sealed with tamper and weatherproof packaging to ensure that you receive your order in safe and secure condition. If you find any kind of discrepancies, or if the package is upon delivery looks tampered with or damaged, please do not accept the package and immediately contact our Customer Service.

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